JB Hunt Reviews and Complaints

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JB Hunt Reviews

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  • Whirlpool Appliances



    Appliances were set to be delivered on a Tuesday (8/26/2014). We called to re-schedule for Thursday as no one was going to be home. Not only did they come on Tuesday anyways, they then proceeded to inform us on Thursday (after we confirmed the Thursday delivery on Wednesday to be sure) that the could not deliver on Thursday since the appliances did not get on the truck and we would have to wait until the following week to receive anything!! They did not try to assist in helping in getting the appliances faster and did not apologize for the massive inconvenience. We now have to live with... More...
    (Delivery Services)
    pb2013's Picture   pb2013    0 Comments   Comments
  • Lied about delivery



    The delivery person called 20 minutes out and left a message. Not only was someone home all day there were also people in front working on our yard at the time of delivery. THEY NEVER SHOWED! I called the cell phone many times and my calls were never answered. I then called the company and they said the delivery person sat at my door for 20 minutes after knocking and ringing the doorbell. They also said they were upset because the walked up a bunch of steps to get to my house (WE HAVE NO STEPS). They also said they called which they did not and my cell phone has record of that. My only... More...
    (Delivery Services)
  • Poor Delivery Service



    Very dissatisfied with your delivery service. We were told that a delivery could only be made between 11: am and 1:00 pm on April 29th. We asked if they could be here at 1:00 pm or after, they said NO. I took 1/2 day vacation to wait for a delivery that never came. Not Happy. Rescheduled for May 7th. They said they could be here at 1:00 pm. They showed up at 12:37 pm and were gone by 12:41 pm. We left a cell phone number with them that they never used. We now have it scheduled for May 14th and we told them again it needs to be 1:00 pm or later. You don't make it very easy for your... More...
    (Delivery Services)
  • Very Unhappy



    Was supposed to have a bed delivered April 29th. The call said it would be delivered between 11:00 am and 1:00 pm. We requested that it be delivered after 1:00pm because we both work. They said they could not do this so I took 1/2 day of vacation to accept the delivery. A message was left at the house that they would not be able to make the delivery that day. I found this message after I got home about 10:30 am. We rescheduled the delivery for May 7th and requested it be after 1:00 pm again. I also gave them a cell phone number to call. They said they would be there at 1:00 pm. My wife... More...
    (Delivery Services)
    texmikk77's Picture   texmikk77    0 Comments   Comments
  • JB HUNT BAD BAD BAD CUSTOMER SERVICE AND DELIVERY



    JB HUNT called with a block of time for delivery. The time came and went with no driver, no phone call, or no emails. I called the facility. Spoke with the manager. He said he would call someone to find out what is going on. Here it is 4 hours later, no call back! Who knows when my oven will show!!! BUYER BEWARE!!! I would never use this company again. From the looks of it, there are several hundred other people that have experienced this same type service. More...
    (Delivery Services)
    JRAD's Picture   JRAD    0 Comments   Comments
  • Terrible company



    So. I ordered a TV from Amazon on Nov 24th. Shipping said it should arrive Friday, Nov 29th. Got a call from JB Hunt on Wednesday the 27th saying because of the Thanksgiving holiday, delivery would be Monday, Dec 2nd and that I'd be called on Friday the 29th to schedule a delivery window. No call came on Friday. Called them this morning and left a message requesting an update. No callback. Noon rolls around, I call back, find out the TV is actually still in Ohio (I live in Wisconsin). I'm told delivery tomorrow, Tuesday, and I'll be called later today to schedule a... More...
    (Delivery Services)
    EricinWI's Picture   EricinWI    0 Comments   Comments
  • Bad delivery company



    I order Gladiator wall system from Garageappeal.com on 11/05/2013. J.B Hunt the shipping company call me to schedule for delivery on 11/21/2013. I was waiting whole day at home, no delivery truck show up, nobody from J.B Hunt call me. I called them back next day, they said the driver could not make it, and they have to reschedule the delivery next week. Bad delivery company. More...
    (Delivery Services)
    laundrycastle's Picture   laundrycastle    0 Comments   Comments
  • JB Hunt Delivery Idiots



    Our household of nine, a male-female co-op in San Francisco ordered a washer and dryer from the company Appliance Connect which was great. JB Hunt was the delivery company and they were extremely late with our delivery, as well were very discourteous in rescheduling the delivery. Multiple times we were told the delivery would arrive between a certain block of time, and when it did not and when we called, we were told the driver was running late and would deliver later that same day. Unfortunately, they did not deliver it, nor notify us they're were not coming. We called the next day... More...
    (Delivery Services)
    csjones's Picture   csjones    0 Comments   Comments
  • JB Hunt - Another Dissatisfied Customer



    I spoke with a customer rep Madelaine and arranged delivery for Friday 25-Jan. I received an order # and a phone # to call to arrange for product assembly service. We had a nice, professional chat. I stayed home from work on Friday to receive the delivery... no delivery as of 5:30PM. I called only to find out that I'm scheduled for Saturday delivery. Madelaine denied speaking with me and denied making the arrangements. I was passed on to her boss Barbara who proceeded to explain that no compensation is available for my having wasted a day awaiting for a delivery that wasn't... More...
    (Delivery Services)
  • Poor Customer Service



    I had new appliances delivered to my home by JB Hunt and they scratched my brand new week old floor in several spots while they installed the product. My wife verbally pointed out the scratches to one of the two installation people and signed for the delivery. JB Hunt as of today (this may change but I'll believe it when I see it) is denying to fix the problem they created and claims that (as of now) that the delivery people were unaware that they scratched the floor. More...
    (Delivery Services)
    oltmwil's Picture   oltmwil    1 Comments   Comments
  • WANT TO work For JBHUNT



    I was an employee of J B Hunt about 2 yrs ago,i was discharged for not sleeping a full 10 hrs a JBhunt and Dot rule.When they discharged me they said i could come back after a year,that was not true. I have been trying for 2 years now and each time i try they tell me they have no opening in my part of the country.I had a very good exprience with J B Hunt and would like very much to go back to work for the company.I made a very bad misake and would like another chance. I would like to know who i would talk to in the company to get that chance.I am a good driver and have alot to offer J B... More...
    (Miscellaneous)
    bobotaylor's Picture   bobotaylor    0 Comments   Comments
  • WORST POSSIBLE



    I purchased a TV on 09/19. J. B. Hunt, a third party carrier for Best Buy, was to deliver it between 1:30 and 3:30 09/23. They finally delivered around 5:30. After speaking with a "supervisor," the reason for the delay was a routing issue. I am in the same city so they put me LAST on their schedule. All the while, they kept telling me it would be between 1:30 and 4:30. There does not appear to be much honesty at J. B. Hunt. The same "supervisor" said I was "valued." I did not feel valued. they offered a Best buy gift card for my inconvinence. We... More...
    (Delivery Services)
    marshamorris's Picture   marshamorris    2 Comments   Comments
  • Delivery service stinks



    My mother in law purchased a washer and dryer from best buy on a Saturday, they salesperson stated that they could deliver it on Tuesday. JB Hunt called and said that they would be there between 2-5pm. Around 6pm she still had not heard anthing and called them. They told her that they ran out of time and had to reschedule for Thursday. She was okay with that. Thursday came and they said that they would be there between 5-7. Around 6:30 pm on Thursday JB Hunt called her and stated that because of the rain that morning that they would have to cancel the delivery and did not give her a new day... More...
    (Delivery Services)
  • Best Buy Horrible Delivery



    We recently purchased a washer and dryer set from Best Buy. The employees at Best Buy were great! However, the company Best Buy uses for delivery is terrible! It is J.B. Hunt. When our first washer and dryer set was being delivered, I was given a delivery window of 2-4, but the delivery men did not show up until 7:30 that night, and then they dropped the dryer in our driveway. I had purchased a floor model, and I could not get another one. I went to Best Buy, and picked out a different one, and was told I'd haved to wait for another week to get it delivered. (I had already sold... More...
    (Delivery Services)
    jamdildy's Picture   jamdildy    3 Comments   Comments
  • Falsifying my dak report



    I was at the house on time off when my truck broke bown and had to be towed to fraightliner for repairs. At that time i gave my 2week noticed that I was quiting and i cleaned out my truck. I told my dispatcher(mark bowen) that i was going to return the truck to louisville,ky yard after it got repaired. When i called fraightliner to check on the truck,they told me that jb hunt had someone to pick it up and not to worry about it. when I went to get a jb for another company they told me that jb hunt had put on my dak report that I had abanoned the truck when i didn't! 6months earlier i... More...
    (Miscellaneous)
  • Why work for JB?



    I am a current employee of J.B. Hunt, have been for the past year and this is my second go around with the company. My complaint is that for the past month I have been broke down 3 times for 3-4 days at a time. Been to Freighliner and two J. B shops and currently taking my truck into another shop. Was told that I would have another truck to slip into so I would not have to wait another 3-4 days without getting paid. Now, i get here no truck, the one I was told was here is broke down as well. So, I will sit here for 2-3 more days until this piece of crap is fixed again. I dont... More...
    (Delivery Services)
    duff1958's Picture   duff1958    1 Comments   Comments
  • Worse Trucking Company



    I worked for jb hunt for 4 months and they seemed like a good company to work for. They are one of the biggest trucking compaines in the us, so u would think that they had enough freight to keep you moving. Two days before Thanksgiving I got fired because of a accident. After not making any money two weeks before thanksgiving. The bad thing is I was away from home when i got fired and had to find my own transportation home. And I didn't hit the car. Jb hunt also owes me money and wont pay it nor answer my phone calls. More...
    (Delivery Services)
    keithc's Picture   keithc    6 Comments   Comments

JB Hunt Reviews By Product


JB Hunt Comments


mparkersonf says: (2 months ago)
 0
Not a good company for IC . They will not pay you as agreed. I had to eat a $890.00 loss. I will not eat there again and I would truly suggest them as a unfavorable employer. I am not a disgruntled IC just in awe of managerial ignorance for a company with such a well known name in the marketplace. Just because your are a big player, remember, the bigger you are, the harder you will fall. A word to the wise is sufficient.



southern86 says: (5 months ago)
 0
jb hunt u all are a bunch of idiots and I clearly think swift could and would do a better job than u idiots, u all lie and your whole little phone prsentation sucks. You could never get me to work for you guys but nice try. crst would be a choice before u guys forsure!!!!!!



Betsydickman says: (1 year ago)
 0
Very poor service. When the freight items were delivered the driver did not want to stay around and said if anything is damaged that jb hunt would take care of it. Well he lied. Two out of the four appliances were dented and jb hunt was contacted they first said that the driver did have a lot to deliver and they would change the paperwork.. Well, another lie. They said nothing could be done since we signed the paperwork. We felt under duress from the driver.
Don't ship through this mop any. They are liers.



mtmkp says: (3 years ago)
 0
Ballard Designs is using JB Hunt to deliver two sofas to my home.I have been waiting now since 10 am for a window of delivery from 10 to 2 and it is now almost 4. Ballard Designs can do nothing as they say JB Hunt does not have customer service on a Saturday. I have left a message. This was after issues scheduling the delivery. There has not even been a phone call from them. They appear not to be a reliable company and I am disappointed in them and Ballard Designs.



memememe says: (5 years ago)
 0
JB Hunt is the worst trucking company I have ever worked with. They were contracted to sdeliver appliances to my home. When they unloaded the appliances the damaged two of the four items they were to deliver. When I complained they refused to deliver to my home.




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