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JB Hunt Complaint - Buy NO products that depend on JB Hunt delivery
JB Hunt Complaint

JB Hunt Complaint

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Buy NO products that depend on JB Hunt delivery


Ordered a laundry pair from Costco on Jun 29th which included delivery and setup by JB Hunt . Items were finally installed today, Jul 27th. Installers were very satisfactory. Hunt management of schedules was totally unsatisfactory. Hunt offered Jul 13 delivery (deliveries to my location only on Monday) but I was away so scheduled for 7/20. Later learned my wife had to visit cardiologist so requested Costco (Hunt never replied to calls) to see if could be accommodated. She notified Hunt. Delivery still OK. On 20th, I was called at 12:10 to alert me of aprx 12:55 arrival. I agreed I could accept delivery at 1:15. Waited remainder of day but no contact, no answers to my call. Yet, Hunt showed it was DELIVERED to my address at 3:02PM so I was charged for it. Was it stolen? No calls returned by Hunt. Costco attempted to clear up issue. Items finally delivered today, four weeks after ordering. Hunt demands 4 hour window of my time but refuses to accommodate a 20 minute of their time. Maybe only the Tempe, AZ Hunt facility but I have to assume they are all the same.


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